Client Testimony for Betts Designs.

A TRUE GEM IN HOME REMODELING: BETTS DESIGN IS THE GOLD STANDARD

I cannot say enough good things about BETTS DESIGN. They are, without question, the most skilled, thoughtful, and professional contracting company I’ve ever had the pleasure of working with. They recently completed a major remodel of not one, but TWO outdated and cramped bathrooms in my home, and transformed them into absolutely stunning luxury spa-style sanctuaries. These are now the kinds of spaces you’d expect to find in a boutique hotel or high-end retreat - beautiful, functional, and truly a joy to spend time in.

This was a major undertaking. The work included extensive demolition, reframing and support construction, moving walls, and converting a little-used storage area into a dramatically improved and fully realized bathroom space. Every aspect of the job was managed with precision and care, and the attention to detail was nothing short of extraordinary.

DESIGN EXCELLENCE AND THOUGHTFUL PLANNING:

BETTS DESIGN didn’t just execute - they envisioned. Their design skill is evident in every element, from layout to finishes. They guided me through countless decisions with patience and style, offering expert input while always listening to my needs. Their ability to balance form and function is second to none. Every material, every angle, every fixture was chosen and placed with intention.

SUPERIOR WORKMANSHIP ACROSS THE BOARD:

The tile work alone deserves a paragraph of its own. It is, hands down, the finest tile work I’ve seen. Precision-cut, perfectly leveled, beautifully grouted, and absolutely magazine-worthy. In fact, the tile supplier was so impressed by the outcome that they requested to use photos of my completed bathrooms in their own advertising and marketing materials. That’s how exceptional the results were. Every surface feels luxurious and solid, a testament to both the craftsmanship and aesthetic sensibility of BETTS DESIGN.

Their plumbing and electrical subcontractors were also top-notch. Clearly selected for both skill and professionalism. And thanks to BETTS DESIGN’s network, I received excellent discounts and personalized service at local plumbing supply and tile vendors.

PROFESSIONAL, PERSONABLE, AND IMPECCABLY COMMUNICATIVE:

One of the most refreshing aspects of working with BETTS DESIGN was their crystal-clear communication. Every step of the process was explained, timelines were respected, and when adjustments needed to be made, they were handled proactively and with full transparency. Their personality made the experience genuinely enjoyable. It’s rare to find someone with such a positive, easygoing presence combined with such rigorous professional standards.

ABOVE AND BEYOND DURING A PERSONAL HEALTH CRISIS:

During a significant portion of this project, I became unexpectedly ill and was hospitalized for an extended time. It could have completely derailed the project, but BETTS DESIGN rose to the occasion in ways I’ll never forget. They CONSOLIDATED DECISIONS AND REQUESTS into focused, manageable conversations during the brief windows when I was available. They also created CLEAR, PHOTO-BASED UPDATES with text markups so I could see exactly what was happening and what decisions needed to be made. No confusion, no stress, just thoughtful, respectful communication that made my life significantly easier at a very difficult time. This level of support and flexibility was truly extraordinary.

INTEGRITY THAT’S RARE TODAY:

At one point, something was completed in a way that didn’t quite match what I had envisioned. When I brought it up, BETTS DESIGN immediately took responsibility and reworked it at NO additional cost. That kind of integrity and client-centered mindset is a rare find these days, and it speaks volumes about their character.

A GENEROSITY OF SPIRIT THAT SPEAKS FOR ITSELF:

On the final day of the project - when the work was fully complete and they had every right to pack up and leave - they didn’t. They stayed and helped me move heavy items and took care of a few extra tasks that were outside the scope of the job and outside my skillset. They didn’t have to help. But they did. That quiet act of kindness exemplifies the kind of people they are.

EFFICIENT, COORDINATED, AND WORTH EVERY PENNY:

Managing two large bathroom remodels simultaneously is no small feat, but BETTS DESIGN orchestrated it seamlessly. The coordination was flawless. Deadlines were met. Details were not missed. And the final product is a daily source of joy and pride. All of this came at a VERY REASONABLE PRICE—a true value for the quality delivered.

IN SHORT: BETTS DESIGN IS THE REAL DEAL.

Whether you’re doing a single room or a full home renovation, I would trust them again in a heartbeat. I’ve already recommended them to friends and family, and I would be happy to speak in person with anyone considering hiring them. If you want a remodeler who brings skill, taste, HEART, and integrity to every project, look no further than BETTS DESIGN.